Story
Make yourself at home in one of the 379 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Arrival
Two Portola Plaza, CA, 93940, United States Of America
Stay
Resort with curated amenities and on-the-ground support.
Explore
Monterey highlights within reach.
About Portola Hotel & Spa at Monterey Bay
Make yourself at home in one of the 379 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Air conditioning in public areas
Check-in & Check-out
Check-in
4:00 PM
Check-out
12:00 PM
Available Rooms
Hotel Policies
- An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
- Check-in time: 4:00 PM
- Checkout time: 12:00 PM
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Spa hours are 9 AM-7 PM, Sunday to Thursday, and 9 AM to 9 PM on Friday and Saturday.
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
- Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
- Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
- Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
- Secured self parking fee: USD 29.04 per night (in/out privileges)
- Secured valet parking fee: USD 37.17 per night (in/out privileges)
- Pet deposit: USD 58.18 per night
- Pet fee: USD 58.18 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: USD 58.18 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.